Beyond Marketing worked with the United States Parachute Association (USPA) at the 2009, 2011 and 2013 Drop Zone Operator's Conferences in Reno, NV and Daytona Beach, FL. As a featured speaker, James La Barrie has presented multiple seminars on marketing, word of mouth marketing and delivering amazing customer service.

Additional Information

USPA Services Used


Ed Scott - Executive Director, USPA

James La Barrie has participated as a speaker at USPA's biennial Drop Zone Operators' Conference for a number of years, addressing a variety of marketing topics related to increasing drop zone business. He most recently gave a marketing presentation to 140 attendees at the 2013 DZO Conference in Daytona Beach, Florida, in March. Participants gave a lot of positive feedback regarding James' presentation. One attendee commented, "Customers are why we are in business. James La Barrie's passion for 'amazing' customers and marketing is much needed." Another remarked, "James La Barrie provided good insight into customer satisfaction at a DZ. We all want to grow our businesses. He offered new ideas for the modern age."