Beyond Marketing worked with the Chicagoland Skydiving Center team focusing on what it means to truly amaze the customer. This dynamic facility and its people will undoubtedly thrive as they have what it takes to be AMAZING!
Chicagoland Skydiving Center Services Used
Doug Smith - President
At CSC, we feel that we've assembled a strong management team and a solid group of professional skydiving staff, however, the value of bringing someone in from the outside with industry experience to critique our systems, policies, and overall operation proved to be invaluable. James hosted a 2.5 hour seminar that impacted our team in a very powerful way. Our team left energized and empowered. It is now our job to maintain the momentum, but James has helped put CSC on course to amaze our guests and keep them coming back for more.
The follow-up critique sent by Beyond Marketing was comprehensive, thorough, insightful, and accurate. Clearly, James cares about his work and it was great to see our staff so excited.